Help Center · Contact
We're here to help
Include your account email, what you were trying to do, and roughly when it happened. That helps us resolve issues faster.
Contact channels
Email support
Write to contact@rtasstudio.com with your account email, what you were trying to do, and roughly when it happened. Include plan or invoice references for billing questions.
Discord community
Join creators and the RTAS team for product tips, showcase feedback, and community discussion. For account-sensitive billing issues, prefer email so we can verify your account safely.
Help FAQ
Self-serve answers for credits, downloads, sign-in, first projects, and common Studio questions — often faster than waiting for a reply.
Product feedback
Report a bug, request a feature, or share what delighted you. The feedback form opens your email client with a pre-filled message to support.
Before you write
Check Troubleshooting for common render and sign-in fixes, Billing for credits and downloads, and Status if you suspect a platform outage.